Tablets and 2-in-1s
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This USB cable is only 3 feet long. Therefore the screen with the DVD player can only be positioned behind the driver with the extra screen behind the passenger (due to the locations of the USB ports). If you have little ones in the second and third row of your vehicle, this is a problem. I tried to buy a longer USB cord from a computer store and could only get video, no audio on the second screen. The computer guys said the USB cord must be proprietary and RCA doesn’t seem to make the cords any longer than 3 feet.
Stephanie F – 05/30/2017
(verified owner) – 07/10/2017
How completely ridiculous that the only place to buy this is from RCA. $5 for a cord seems legit, but $8+ for shipping is so frustrating. I will NEVER EVER EVER buy anything from RCA again. The ease to buy replacement parts is nonexistent. Shame on you.
Jenny – 07/10/2017
Hey Jenny, We are very sorry for your frustrations. The total cost of the part is $13.00 shipping included. The $8.00 is a flat rate shipping fee provided by us from the shipper for smaller items and $10.00 of larger items such as keyboards. That’s why we have recently lowered many of our parts costs to accommodate and balance out the total cost.
Eden Cai – 08/02/2017
Cord length is very disappointing. Came to the sight to purchase a longer cord so I could place my players on the side my son actually sits on in the car. After reading reviews I am sad to discover there is no other options.
Cheri – 01/02/2018
Hey Cheri, We apologize, as we only have the standard length.
RCA – 01/02/2018
james e. skipper
why don’t you advertise that this is for a Volkswagen beetle and nothing else. Always like rca but this leaves a bad taste in my mouth. why don’t you get with the tech guys and come up with a longer cable. how hard is that? i have the 10″ mobile dvd system.
james e. skipper – 01/19/2018
Hey James, Unfortunately, we only have the standard length, we don’t have longer cords. We apologize for the inconvenience.
RCA – 01/22/2018
Roger L. Niehaus
I know it is beyond their ability to change things, but RCA support is missing the point. A 3 ft cord may be the standard, but that does not make it good. The standard can, and should, be changed. The 3 ft cord hangs across the middle of the car, just waiting to be caught in something and ripped out. Not good.
RCA could add a foot or two and charge a little more. Customers would be happier and RCA would make a little more money.
Everyone would come out ahead.
Please pass this on to someone with authority who cares enough about your products to make simple improvements.
Roger L. Niehaus – 01/25/2018
Hey Roger, We understand your issues and concerns. The information will be passed on. Thank you.
RCA – 01/26/2018
I agree with the other reviews. I came to the sight looking for a longer cord for the monitors because I do not like the fact that the cord hangs across the seats! And I can’t put it on the back head rest for rear facing car seat! It looks ugly and cheap hanging across between the fron seats! And I have a pet that likes to come to the front seat but I have to worry about him ripping it out! I would be willing to pay 20 dollars for a longer cord and yes y’all should definitely show it on the box with that cord hooked up going across the seats! And I mean y’all designed that cord so how hard would it be to design a longer one?
Renea – 02/10/2018
Hey Renea, We understand your issues and concerns. We will consider them for the next model.
RCA – 02/12/2018
I have a minivan and the short usb cord renders it useless for the needs of ours. Unfortunately I threw away receipt and can’t even return it….now I’m stuck with it
Judd Jack – 02/17/2018
Hey Judd, We understand your concern. Unfortunately, as of now we only have the standard length of the cord.
RCA – 02/20/2018
Usb cord & power cord not long enough
Hope Menard – 03/11/2018
Hey Hope Menard, Unfortunately, we only have standard length. We apologize for the inconvenience.
RCA – 03/12/2018
Where can I find the “fragile micro” usb cord that came with the 10″ dual screens? mines broke and cant seem to find it anyuwhere!!!
stephanie – 03/20/2018
Hey Stephanie, If you could contact us at firstname.lastname@example.org, we would be glad to help you out!
RCA – 03/21/2018
Never buy another CRA product again bought dual 10″ dvd player for grandkids at Christmas so there old one finally gave out put new player unit in guess what cable won’t even come close bought an extension and it is not compatible with players wiring and walmart will not refund after 15 days so again DO NOT BUY RCA…
Matt Vaughn – 03/25/2018
Hey Matt, Sorry to hear about your experience with the unit. We hope you will consider RCA products again in the future.
RCA – 03/26/2018
Hate the cord is not long enough. Never buying rca again.
Kayla Thorpe – 04/02/2018
Hey Kayla Thorpe, We understand your issues and concerns. We will consider them for the next model. We apologize for the inconvenience.
RCA – 04/03/2018
Need a longer cord (7+ feet) for the 10″ dual DVD….but it is obvious from the RCA replies to the reviews that 1) they aren’t concerned about making customers happy, and 2) the customer service representative is probably just taking the easiest method by replying “we only have a standard length and yes we’ll pass on you’re concerns.”
If RCA doesn’t start offering longer USB Type A cables, why would anyone be a return customer?
jeff – 04/12/2018
Hey Jeff, If you could contact us at email@example.com, we would be glad to help you out!
RCA – 04/12/2018
Would like to see a HDMI set up instead of dual male USB. Length of USB cord supplied is not adequate for useful purposes. Not satisfied.
Laura Borquez – 04/15/2018
Hey Tommy Eye, We understand your issues and concerns. We will consider them for the next model.
RCA – 04/17/2018
I like that players for my kids, but as others have stated, the 3 foot USB is a huge issue for the mobile DVD players. RCA appears to use a proprietary cord so longer aftermarket cords won’t transmit sound. The customer service rep keeps responding with “sorry…only standard size” to everyone’s complaint. I am asking if RCA is aware of an aftermarket cord that would work, or is it accurate that they are using a proprietary cord that is basically worthless/maybe the worst idea ever?
Stuart – 05/16/2018
Hey Stuart, If you could contact us at firstname.lastname@example.org we would be glad to help you out!
RCA – 05/17/2018
Have an RCA 2 screen model DRC69705E22 love it but the usb that connects to main units (both players) is not long enough. Is there a place I can buy a longer one that will work??
Lulu – 05/25/2018
Hey Lulu, Unfortunately, we do not have longer cords for the unit. We only have the standard length. We apologize for the inconvenience.
RCA – 05/28/2018
I am trying to find the cord for the DRC 79108 but for some reason I can’t find it. It’s not like the normal usb, so why not make it easy to find the replacement cables for all of your players????
Jeanine – 06/21/2018
Hey Jeanine, If you could contact us at email@example.com we would be glad to help you out!
RCA – 06/22/2018
What other cords would be compatible To my RCA DVD player number DRC79982, for a longer cord.
Beverly Minardo – 06/25/2018
Hey Beverly Minardo, Please contact us at firstname.lastname@example.org to better assist you!
RCA – 06/26/2018
Due to the length in cord our second screens’ connection has broken. Can we replace the usb connector in the screen or use another screen to make it playable for our second screen? I am disappointed in this unit as we have only had it for a couple of months. Please let me know, thank you.
Christine – 07/07/2018
Hey Christine, If you could please email us at email@example.com we will be sure to resolve your issue.
RCA – 07/10/2018
Due to the length in cord the connection between the two screens has broken. Please let us know if there is a way to replace the usb connector in the screen. Is it possible to use another portable DVD player screen for our second screen to work? I am disappointed in this unit as we have only had it for a couple of months and used it on only two short trips. Please let me know, thank you.
Hey Christine, Please contact us at firstname.lastname@example.org for us to better assist you!
I will add my name to the list of frustrated customers. I have a forward facing and rear facing child and both can not benefit from the DVd player simultaneously. Apparently RCA is encouraging me to go against safety recommendations for my younger child in order for her to watch a movie. Is RCA aware of an aftermarket cord that would work? Or is it accurate that the only option is a proprietary cord that renders the dual screens worthless?
Lisa R – 07/15/2018
Hey Lisa R, Please contact us at email@example.com for us to better assist you!
RCA – 07/16/2018
This set would be more useful with a longer cord. I bought this unit thinking one child could watch from the third row and another from the second row. The three foot cord does allow for this. Why doesn’t RCA manufacture some longer cords for purchase?
Mike T – 08/04/2018
Hey Mike T, We understand your issues and concerns. We will consider them for the next model.
RCA – 08/08/2018
Your cord length for the 10” in car DVD player is ridiculous. 3’ is not enough and to offer no other length is poor judgement. Stop making excuses and start making longer cables. This is the last time I will do business with RCA if I can help it.
Mike – 08/25/2018
Hey Mike, We understand your issues and concerns. We will consider them for the next model. We apologize for the inconvenience.
RCA – 08/28/2018
Just bought this product in hopes it would beuseful for our kids and the USB will not work with the 6″ extender I got and it buggs me when I move my seat up or back it jerks the cable and wondering if I can buy one of the cables and rig them together it’s worth a shot if it dont work I have literally nothing else to do with RCA I’ll trow out all RCA out of my house this is crazy no body should be drove crazy over a product but it fuststraighting 100 dollars and this is not working out y’all need to get with it or lower the prices having to deal with it is not what a company is supposed to be about fix it and make a customer feel like a customer to stay in business you have to keep business and if I hear them excuses you have used all ready I’m done completely with RCA It sucks to be put in this position of why did i buy this to only be ticked off every time you get in your vechile to only want to throw it away!!! please respond it great consideration on what y’all will do to fix this because its got me on the edge with this product makes all RCAs a punch in the face !!
Jesse Nelson – 08/30/2018
Hey Jesse Nelson, We understand your issues and concerns. Unfortunately, as of now we only have the standard length of the USB to USB connector, we do not have longer cords. We apologize for the inconvenience and it will be considered for the next model.
RCA – 08/31/2018
Bought this tonight for my kids and I’m very disappointed. I have a 9 year old and 10 month old. It doesn’t work in my car BC the usb cord is only 3 feet long. O
I have a child that is rear facing and a child that is forward facing. So they need to make a longer cord to satisfy a customer. Not all children sit forward facing. Kids now a days have to sit rear facing til 2. If they don’t have a solution very soon I will be taking it back to get my money back.
Amber – 09/01/2018
Hey Amber, We understand your issues and concerns. We will consider them for the next model.
RCA – 09/04/2018
This cable didn’t work I couldn’t transfert files from my laptop. Its just charge the battery. Very disappointed
lyn_1297 – 09/17/2018
Hey lyn_1297, Please contact us at firstname.lastname@example.org for us to better assist you!
RCA – 09/19/2018
MY DAUGHTER BOUGHT ONE FROM WALMART AND IT CAME WITH A 9FT CABLE,BUT WHEN I GOT ONE IT CAME WITH A 3FT CABLE??? THE RESPONSES SEEM TO BE FROM A ROBOT,NOT A HUMAN…SO WHAT IS YOUR COME BACK “RCA”??
STRANGER – 10/05/2018
Hey STRANGER, If you could contact us at email@example.com we would be glad to help you out!
RCA – 10/09/2018
Usb to short and considering a longer usb for the next model does no good for the model ive already payed for
I will not be purchasing another rca model
You have been making portable mobile units for more years than i can remember and this should not be an issue it would have cost pennies to make the cord longer probly less than than that since its your disign NOT impressed at all
Raymond reeves – 10/05/2018
Hey Raymond reeves, Unfortunately, we only have the standard length for the USB cord. We apologize for the inconvenience the unit had caused.
Cord is too short, need a solution asap. Please have someone contact me
Jessica Tillman – 10/06/2018
Hey Jessica Tillman, As of now, we only have a standard length for the USB connector. We apologize for the inconvenience.
I agree with others before me!!! A 3 foot cord is not helpful at all when you have two children in different car seats in the car. Why in the world would you sell a product that does not meet your customers needs?! And to not make any attempt to help?! Ridiculous!
Pam Bretz – 11/06/2018
Hey Pam Bretz, We understand your issues and concerns. We will consider them for the next model. We apologize for the inconvenience.
RCA – 11/07/2018
Too short to be of use connecting 2 dvd players in a car. Instead of telling us you will *consider* making it longer for the next model, why not just admit y’all made a bad design decision and just make a longer connector NOW?
Robert Derr – 11/11/2018
Hey Robert Derr, Unfortunately, a longer USB connector is not available. We apologize for the inconvenience.
RCA – 11/12/2018
Screen is nice but anything longer than a 3′ cord would be GREAT. Has anyone found out how or where to get one at. Or should I just cut my losses, as I cannot return this, and go with another product provider. Any recommendations?
REMi – 11/12/2018
Hey REMi, If you could contact us at firstname.lastname@example.org we would be glad to help you out!
To those of you with issues on the short cord, I feel your pain. I have a forward facing and rear facing child and 3 more kids in the 3rd row. I was able to purchase a cable from Walmart that is 5ft and works perfect (sound and audio) I will have to look at it and write another review with the brand name. AND is was less than $5.
@RCA, we got 2 sets of your players hoping that they could all be conceded together so our back seat children could watch as well… that is not the case. Is there some kind of splitter usb that could be used, or should we go with another brand for dvd players?
Michelle – 12/05/2018
Hey Michelle, If you could please email us at email@example.com we would be glad to help you out!
RCA – 12/06/2018
Purchased the Mobile Dual DVD player by RCA. USB cable could be longer. I see that many consumers have expressed concerns about cable, length and the need for longer cables . RCA after numerous concerns from consumers and request for longer cables, it is time that the consumers request are taken in to consideration.
Sandy – 01/24/2019
Hey Sandy, We understand your issues and concerns. We apologize for the inconvenience.
RCA – 01/25/2019
(verified owner) – 04/18/2019
Didn’t received the item after 8 days
Tracy – 04/18/2019
Hey Tracy, The items were shipped out on 4/12/2019. If you have any questions, please contact us at firstname.lastname@example.org
RCA – 04/18/2019